Cheryl spent years doing everything right. The answer wasn't more effort. It was the hormones her body stopped making.

This is a real patient story. The name and identifying details have been changed to protect privacy, but the health journey, lab results, and outcomes are exactly as they happened.
The images are AI generated to protect their identity.
Cheryl works out 90 minutes a day. Five-mile walks are a regular thing. Her diet is strictly plant-based, and she grinds her own black cumin seeds, tracks her protein intake, and chooses supplements based on third-party testing.
By any measure, she's one of the most health-conscious patients you'll meet.
And she still couldn't build muscle. Still couldn't stay awake past 4pm. Still had no sex drive, hair falling out, and skin that felt perpetually dry.

She'd been on levothyroxine (the standard synthetic thyroid hormone medication) for years, treating her Hashimoto's thyroiditis, an autoimmune condition where the immune system attacks the thyroid gland.
Her doctor would run labs, see her TSH (Thyroid Stimulating Hormone) number was off, and increase the dose. That was the whole conversation.
No one asked why her symptoms hadn't improved. No one asked what else might be missing.
By the time she found Erez Functional Medicince, she'd done her homework. She suspected the wrong thyroid medication so she'd read about bioidentical hormones.
She had real questions and wanted real answers.
Two things stood out immediately.
Her thyroid medication wasn't doing what she needed it to do. Levothyroxine only replaces one thyroid hormone: T4. But your body needs to convert T4 into the active form, T3, to actually use it.
Not everyone converts well, and Cheryl wasn't converting well.
Meanwhile, her ferritin (a protein that stores iron, critical for thyroid function and energy) was low, and her TSH remained elevated despite years of dose adjustments.
And then there were the hormones. Her levels were in the fully postmenopausal range. Depleted across the board.
Here's a breakdown of our key findings:
For a woman exercising 90 minutes a day and eating meticulously, the inability to build muscle and the constant afternoon crash made complete sense once you saw the labs.
The question wasn't why she felt bad. It was why no one had connected these dots sooner.

I switched her from levothyroxine to desiccated thyroid, a medication that contains both T3 and T4 in their natural ratio, plus other thyroid hormones the synthetic version doesn't include.
The shift was immediate.
"I noticed a huge shift right away, unlike with levothyroxine. My energy lasts, and I feel normal. My hair stopped falling out."
Then came the hormones, introduced one at a time.
Progesterone first (an oral pill that also supports sleep and mood), then topical estrogen for energy and skin, then testosterone. Each one added carefully, with labs run between changes to make sure the doses were right.
Nutrients were addressed in parallel.
Iron supplementation to bring ferritin to target. Iodine drops added daily to her smoothies. Zinc and vitamin D brought to optimal levels rather than just within range.

I also put her on a three-month gluten-free trial to help lower her thyroid antibodies.
The Results
Four visits. Six to eight months. These are the numbers that moved.
The Full Picture
Three targeted changes after years of the wrong approach.
Bioidentical hormone optimization for patients with clinically low or imbalanced levels. Supports energy, recovery, mood, and overall vitality at any age.
A targeted approach to restoring thyroid function that goes beyond standard TSH testing. May include switching from synthetic T4-only medications to desiccated thyroid (which provides both T3 and T4 in their natural ratio), addressing Hashimoto's antibodies, identifying nutrient deficiencies that impair thyroid conversion, and testing for gluten sensitivity, which can worsen autoimmune thyroid conditions.
Personalized supplementation guided by lab results and individual goals. Addresses specific deficiencies and supports the body systems that need extra reinforcement.
Why It Worked
01
Levothyroxine replaces T4, but your body still has to convert it to the active T3 form. For some people, that conversion is impaired. Desiccated thyroid provides both T3 and T4 naturally, and for many patients the difference is noticeable within weeks.
02
Most conversations about menopause focus on estrogen. But testosterone, which plays a central role in muscle, motivation, energy, and libido, drops significantly after menopause too. Replacing all three hormones with bioidentical versions is often what's needed to feel like yourself again.
03
Low ferritin, low iodine, low zinc: these aren't dramatic deficiencies on their own, but they compound each other. When thyroid function is impaired, so is nutrient absorption. Getting these numbers to optimal levels, not just within range, can make a significant difference in how you feel day to day.
By her fourth visit, Cheryl had a libido again. She was building muscle. Her cholesterol had dropped from 160 to 106 without increasing her medication. Her ferritin went from 37 to 67. Her TSH, which had been elevated for years, came down to 3.4 and was still improving.
She boogie boards three days a week now and continues to go to the gym regularly.
Says she "lives a nice life without much stress."
"The hormones are amazing. I have more energy, building more muscle, and my skin feels less dry."
— Cheryl, Visit 3

None of that changed because she worked harder. Her discipline was never the problem.
The missing piece was hormones: the right thyroid medication, and the hormones menopause had taken away.
If you're doing everything right and still not feeling right, more effort isn't the answer. The answer might be in your labs.